Inquiries related to purchase, trials or general questions regarding Business Solutions
Inquiries related to purchase, registration, licensing, account information
Inquiries related to technical specifications, unwanted behavior or error messages
Inquiries related to malware removal instructions, false positives, sample submissions
An experienced team of security solution engineers is always on call to respond to your needs. Bitdefender experts are ready to provide the GravityZone solution that best suits your organization, ensuring it benefits from the highest level of protection and performance.
Bitdefender’s experts plan and configure the security solution according to your specific business needs.
Time-saving, efficient implementation of the GravityZone security solution in your environment. Take the guesswork out of installing and configuring let the experts handle it.
Administer protection for all customers from a single cloud hosted console with monthly billing and without additional hardware. Automate tasks and streamline management using the API integrations with major RMM/PSA platforms.
Service is intended for customers who have a well-defined Infrastructure, but lack the resources, experience or expertise to develop detailed production-ready design specifications. Optimize your environment and go with a professionally designed architecture that guarantees speed and performance. Bitdefender’s experts will help you identify the best-fitting architecture to implement and operate a secured GravityZone virtualized environment. Our security solution engineers will help assess your organization’s current system looking at your needs in terms of personnel, processes and technology
The Bitdefender Deployment service is ideal for customers who have completed the Plan & Design process and can benefit from expert guidance throughout the implementation to ensure a smooth and trouble-free install process. Bitdefender Enterprise Professional Services and Consulting After the planning and design phase, Bitdefender experts will install and configure the Bitdefender solution so it responds optimally to the requirements of your business applications. Bitdefender’s engineers will use their extensive expertise and experience to implement the virtualization platform customized to your organization’s needs (only applies to large infrastructures).
This service, available on request, is recommended for customers with complex deployments who need a major update to the security solution in a sensitive time period and environment. Product Upgrade helps you upgrade smoothly to the latest Gravityzone version, ensuring top security and performance for the deployed security product so you can stay ahead of the competition with the latest security technologies and a security product that is constantly improved.<
Delivers coaching on a personal level and provides your staff with practical experience in accordance with the role requirements for managing the security system. Our training program will give your security staff the skills and knowledge to respond to cyber threats to your system’s integrity and security that may arise during normal operation.
Bitdefender experts make sure that the GravityZone installed environment runs at peak performance so you can focus more on your business, and less on security maintenance. Under the guidance of a Bitdefender specialist, your team will learn to make simple changes based on Bitdefender recommended best practices that will immediately improve performance.
You shouldn’t need to worry about your security solution performing. Experts will help you install and configure your Bitdefender solution for the optimal protection and
performance your business applications need. The SMB Cloud Start service offers
customers the benefit of expert guidance throughout the beginning of the
implementation, ensuring a smooth and trouble-free start.
“We were very pleased to find Bitdefender GravityZone would deliver the security solution we needed with the management capabilities we desired. Additionally, the responsiveness of their professional services team ensured a seamless deployment”
Brian Alexander, Senior Cloud and Virtualization Architect for Mentor Graphics
“I have never met such customized services in any provider” Mike Turbutt, Dotter
Whether by phone, web, chat or e-mail, our dedicated support team is
here to assist you with installation and deployment
of the GravityZone security solution.