mdr services

Bitdefender Managed Detection and Response gives you 24x7 access to an elite team of cybersecurity experts. Our service is also backed by industry-leading, trusted Bitdefender security technologies like GravityZone® eXtended Detection & Response (XDR). 

Bitdefender MDR combines endpoint, network, cloud, identity, and productivity application telemetry into actionable security analytics, augmented by the threat-hunting expertise of a fully staffed security operations center (SOC) with security analysts from global intelligence agencies.

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24x7 MDR service

Proactive Protection

24x7 security operations – including human threat hunting, environmental baselining, and threat intelligence and analytics – to help you stay ahead of attackers and defend your environment.

MDR service - automated response

Automated Response

Stop attacks through pre-approved actions executed by SOC analysts. We work with you during onboarding and at any point afterwards, we’ll work with you to define actions we’ll take to rapidly mitigate incidents without impacting your teams.

MDR service - cybersecurity experts

Team of Experts

Always ready, highly skilled security analysts sourced from the U.S. Air Force, U.S. Navy, British Intelligence, and NSA partner with you as the frontline of your cyber defenses.

MDR Security Capabilities

24x7 monitoring and response services

The Bitdefender MDR team is always on. Whether it’s monitoring the dark web, analyzing your environment, identifying threat hunting trends or responding to and mitigating attacks, our team of experts is on the frontline protecting your business every hour of every day.

MDR threat hunting services

At Bitdefender MDR, threat hunting is in our DNA. It forms the backbone of our managed detection and response service, and as we proactively and continuously source threat intel and conduct threat hunts to keep your organization safe and ahead of the curve.

MDR services - dedicated security team

You are valued, and we want you to know that. That’s why we provide you with a designated member of the Bitdefender MDR team to help you onboard and address any questions or concerns you might have with our MDR service. Your Security Account Manager will be your partner for whatever you need, whenever you need it.

GRavityZone platform for MDR services

The Bitdefender GravityZone platform monitors your systems to uncover suspicious activity, providing the essential foundation for warding off cyber attacks. With Bitdefender MDR, you get all the benefits of our award-winning platform, including endpoint detection and response, automated remediation, and host-based firewall and web control. Plus, you’ll get to partner with our pack of security analysts and threat intel researchers. 

Extedended detection and response technology for MDR

GravityZone XDR for MDR combines advanced threat protection with out-of-the-box analytics across endpoint, cloud, identity and network, as well as a rich security context for correlation of disparate alerts, quick triage of incidents, investigation across complex environments, and attack containment through automatic and human-led guided response. 

Brand security

Brand and IP protection are crucial for making sure you maintain cyber resiliency. Bitdefender MDR’s threat intelligence experts perform specific activities to monitor for risks and breaches of your company data in known repositories used by bad actors. You’re alerted in the case of any exposure, and these discoveries trigger threat hunts in your environments.

MDR screenshot

Experience Our MDR Portal

In this interactive tour, you can explore various aspects of the MDR Portal and see exactly how our expert security analysts use it to keep you protected.

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Bitdefender MDR Operational Lifecycle



Bitdefender’s MDR service will harden your systems and prevent attacks across endpoints, network and cloud environments. You’ll get the expertise you need to quickly investigate and respond to threats.


Continuous collection of host and network telemetry information, combined with security analytics and automation enables proactive and responsive hunting, anomaly detection, and investigations from our designated Security Account Managers. 


Custom response actions tailored to you, ensure effective incident response actions while minimizing the risk of business interruption risk. Automated remediation actions also reduce attacker dwell time with pre-approved actions.


Monthly reports provide an overview of your MDR service, while postmortem reports give you information to measure the impact on your business. Real-time dashboards give analytics and insights into the security posture of your environments. 

MDR Foundations
MDR Premium
MDR Enterprise
24X7 Security Operations
Threat Management
Customized Notification & Expert Recommendation
Pre-Approved Actions (PAAs)
Incident Root Cause & Impact Analysis
MDR Portal
Monthly Service Reports
Threat Intel-Based Hunting
Targeted Threat Hunting
Security Baseline
Tailored Threat Modeling
Professional Services
Dedicated Security Account Manager
Quarterly Business/ Security Reviews
Dark Web Monitoring

Industry Recognition

Bitdefender is recognized by industry analyst firms and independent testing organizations.

  • Gartner logo
  • Forrester
  • Gartner Customer Choice 2023
  • Mitre Engenuity
  • AV Test
  • AV Comparatives
Bitdefender MDR

“The Bitdefender MDR team has been responsive, knowledgeable, and successful at protecting our valuable data. Our number one priority is providing top patient care and Bitdefender has been successful in supporting that at every turn.”

Mostafa Mabrouk

Corporate Information Security Manager | Magrabi Hospitals and Centers

What is XDR for MDR?

Modern security operations rely on a combination of context, expertise, and intuition to identify malicious activity that can evade your security tools.

GravityZone XDR for MDR enables our security team to analyze and detect intrusions from across your infrastructure with more accurate, correlated detections.

This significantly expands the context available to our cyber threat hunters by providing a more detailed understanding of what ‘normal’ looks like in the environments we defend. In addition, sensors give our analysts access to a suite of additional response actions such as email deletion and user suspension that allows us to take contextual responses to the next level.

GravityZone XDR for MDR is available now by adding any sensor(s) to your MDR service: Productivity App, Identity, Network and Cloud.

Why should I consider Bitdefender MDR for my business?

Bitdefender MDR is a modern security operation, fully staffed by third-party certified security experts who manage your security technologies from detection to response. We’re focused on protecting your business, so you can focus on whatever you want. 

How does Bitdefender MDR service help businesses save resources?

Bitdefender’s on-demand, fully staffed security operations center (SOC) can efficiently scale with your business to help reduce operational burden and save costs by eliminating the resources needed to build and maintain an in-house SOC.

How are alerts generated?

Data from Bitdefender’s GravityZone platform is paired with threat intelligence in Bitdefender’s MDR security analytics platform to give analysts contextualized information. This is used to generate alerts that we investigate in the SOC.

What reporting tools can I expect from Bitdefender MDR?

Real-time information on the state of your security operations, summary reports with historical trend data and after-action reports with detailed information on incidents and actions taken provide full transparency of your environment. 

Do you offer MDR for Managed Service Providers (MSPs)?

Yes, Bitdefender MDR helps MSPs who lack in-house security expertise to offer the highest level of protection for their customers. For more information see the Bitdefender MDR for MSP Datasheet

Bitdefender MDR service - Whitepaper

Bitdefender MDR Insights

A 2022 Threat Assessment - and What’s Ahead in 2023

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Bitdefender MDR Datasheet

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Home services provider raises cybersecurity bar

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Forrester MDR Landscape, Q1 2023 Report

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