Business Solutions
Inquiries related to purchase, trials or general questions regarding Business Solutions
Consumer Commercial Support
Inquiries related to purchase, registration, licensing, account information
Consumer Technical Support
Inquiries related to technical specifications, unwanted behavior or error messages
Consumer Malware Support
Inquiries related to malware removal instructions, false positives, sample submissions
Resources Library
welcome to
Case Studies
Sint Franciscus Vlietland Groep protects patient confidential data
SFVG is using Bitdefender Network Traffic Security Analytics to analyze outgoing traffic flows in real-time. Using insights from Bitdefender Threat Intelligence, NTSA notifies the security department as soon as malicious activity is detected in the network. NTSA provides information on where the malware is located, and what the organization can do to deal with the situation quickly and effectively. In contrast to other security solutions, the NTSA appliance does not look at the content of the network traffic but focuses on the metadata. As such, the privacy of the organization and sensitive data in the internal network are not put at risk.
National furniture designer brings multiple security layers under one roof
When a leading furniture maker and retailer tried to deploy McAfee Management for Optimized Virtual Environments (MOVE) antivirus on their servers, the project never got off the ground because of numerous installation issues. Plus, the company’s existing McAfee antivirus solution was delivering false positives, difficult to manage, and creating database performance issues. Adding to the complexity was the use of a separate Fortinet antivirus software to protect mobile devices.
TUI Benelux sends malware on a permanent holiday with Bitdefender NTSA
A recent update of the Dutch law on Personal Data Protection and, in its wake, the obligation to report data leaks, gave TUI Benelux a specific and pressing argument to look for ways to improve on their current security logging options. “During a visit to a trade fair, we met Bitdefender,” according to Kip. “Their Network Traffic Security Analytics (NTSA) solution seemed to me an interesting option – it not only offered ‘inside out’ malware detection, but it also had the most comprehensive forensic logging capabilities on the market.”
Managed service provider thwarts cybersecurity threats, reduces downtime and troubleshooting, and achieves selling advantage
MEOSit., a fast-growing managed service provider (MSP), was growing weary with its previous Webroot security solution. Ransomware attacks were occurring one to two times weekly across the service provider’s customer base. MEOSit. technicians became skilled at removing ransomware and restoring workstations and servers without any data loss, but incidents caused between one-half day to two days of downtime for affected customers. Creating even more havoc, Webroot updates started causing servers to freeze randomly. MEOSit. addressed the issue by rebooting servers, which resulted in more downtime. Moving forward, MEOSit. tested several cybersecurity solutions, including Bitdefender, TrendMicro, Webroot, Sophos, and ESET. The obvious choice for MEOSit. was Bitdefender Cloud Security for Managed Service Providers (MSPs).
Business expands at StoredTech with advanced cybersecurity
Mark Shaw, President, StoredTech, recalls, “VIPRE gave us the all clear even when endpoints were sluggish or showing other issues. When we tested Bitdefender, the alarms started going off immediately.” StoredTech also evaluated Kaspersky and Webroot but ultimately replaced VIPRE with Bitdefender Cloud Security for MSPs. In addition, StoredTech consolidated its previous Websense content filtering and Malwarebytes solution onto Bitdefender. “We chose Bitdefender because it was by far the most thorough with catching malicious software,” recalls Shaw. “There wasn’t any babysitting required and it was easy to use and low-impact on endpoints. It was clear Bitdefender was going to help us serve our clients better and build our business.”
Software provider streamlines growth with efficient cybersecurity
The IT team at Tyler Technologies was spending increasing time on security management because its prior security solution, Kaspersky, involved tedious manual processes for policy administration. Plus, Kaspersky’s visibility and reporting capabilities were insufficient. In fact, it took over at least an hour to generate reports, slowing IT’s ability to identify root causes and resolve issues. When Kaspersky was removed from the list of approved federal security products, Tyler IT decided it was time to find a new solution.
Yamaha Motor Europe impressed with handling, speed of Bitdefender NTSA
Information security overall is, of course, of great importance to Yamaha Motor, but the recording of incidents, such as abnormal network traffic, also has a high priority. However, the existing tools for that fell short, which posed concerns as the company must adhere to strict regulations, such as the Japanese Financial Instruments and Exchange Law (also known as J-SOX), and the GDPR in Europe. Yamaha Motor Europe decided that it needed a more pro-active cybersecurity solution to tackle that challenge.
Managed service provider eliminates ransomware intrusions, expands client offerings, and frees staff time for paid professional
Enable Group tested alternative solutions from several vendors, including Bitdefender, Cylance, and VIPRE. When Enable injected 200 malware infections into the test environment, Bitdefender quarantined 196 and stopped three at run time. The final instance had no impact. Enable decided to consolidate its security environment onto Bitdefender Cloud Security for MSPs.
Patria Bank foils cybercrime group with latest security techniques
Banking was once regarded as a stable, often uneventful profession. That’s all changed with the rise of cybercrime. Consider Patria Bank, a regional bank that was one of five financial firms in Romania targeted by the Cobalt Group, which was attempting to hack electronic payment systems. Fortunately for Patria Bank, the cybercriminals tipped their hand and initially attacked a decommissioned server isolated from the rest of the infrastructure. Realizing Patria Bank would not be so lucky again, IT decided to evaluate alternative security solutions including Bitdefender GravityZone Ultra.
Louisiana Orthopaedic Specialists treats cybersecurity with top care
LOS’s prior cybersecurity solution, Webroot, was not consistently issuing security s to the IT team, increasing the risk of a breach. To address the gap, the IT staff would manually monitor the infrastructure. While this approach prevented any security breaches, it was a burden from a time perspective. In addition, the company’s prior patch management solution, Windows Software Update Service, was cumbersome to manage and frequently missed patches. IT evaluated alternative solutions from SonicWall, Symantec, Trend Micro and Bitdefender.
Commerce State Bank protects growth with advanced security
Aside from missing threats, Trend Micro proved difficult to manage and scale as the bank experienced strong growth. After evaluating several solutions, Commerce State Bank chose Bitdefender GravityZone Ultra Security to protect Microsoft Windows workstations, Windows and Linux servers, and VMware virtual machines. Their Ultra Security solution also includes Sandbox Analyzer, an endpoint-integrated sandbox to analyze suspicious files, detonate payloads, and report malicious intent to administrators, and HyperDetect, a next-generation security layer that provides tunable machine learning with advanced heuristics and anti-exploit techniques. The bank also uses GravityZone Full-Disk Encryption and Patch Management add-on modules.
Top regional university scores high for threat protection
During a routine update, Trinity University’s prior Sophos security software accidentally deleted protection from 550 endpoints. Trinity’s security team spent a day and a half manually reinstalling Sophos, scanning endpoints, and removing infections. After evaluating several solutions, Trinity chose Bitdefender GravityZone Enterprise Security to protect nearly 3,300 Microsoft Windows and Apple workstations, Windows and VMware vSphere servers, and VMware Horizon View virtual desktops.
U.K. hospital boosts cloud strategy with advanced cybersecurity
When the WannaCry ransomware attack swept the globe, IT staff at the Luton and Dunstable University Hospital (L&D) worked throughout the weekend manually shutting down external links, deploying patches, and running intensive scans. While they dodged disaster, IT wanted to respond more efficiently and quickly to potential attacks. The team chose Bitdefender GravityZone Enterprise to protect its entire infrastructure, including more than 8,200 virtual desktops, virtual and physical servers, and physical workstations. GravityZone safeguards workloads spanning the hospital’s diverse infrastructure featuring, Citrix XenDesktop, Microsoft Hyper-V, Microsoft Azure, and VMware environments.
Dutch university gets top marks for cybersecurity
Keeping a security solution updated across an organization should be the easy part. It’s fending off constantly evolving cyberthreats that often is the bigger challenge. For HAN University of Applied Sciences, protection against advanced attacks, security administration, and performance were issues when it used McAfee security solutions. Not only did McAfee miss infections, but also during updates, HAN’s thousands of workstations and servers were frequently disabled or the updates missed certain systems altogether, causing them to lack the required level of protection. As McAfee was downloading and applying updates and performing antimalware scanning, workstation and server performance became sluggish and often resulted in hours of downtime for staff, faculty and students.
Insurance provider fortifies defenses against cyberattacks
The company is one of the largest providers of medical and dental insurance and insures hundreds of thousands of federal government employees in the United States. Prior to Bitdefender, the company used Microsoft System Center Endpoint Protection (SCEP) and Trend Micro Deep Security. As attack vectors became more sophisticated, ransomware and other threats began bypassing the solutions. In fact, one attack locked out 80 percent of employees from accessing their files for 13 hours. To address growing security concerns, the IT team evaluated Cylance, Trend Micro OfficeScan, and Bitdefender GravityZone.
Bitdefender protects delivery of vital human services and confidentiality of private client data against cyberattacks
This award-winning non-profit human services organization provides children, adults, and families with resources to help them rise above adversity. Serving greater New York City, the organization delivers juvenile justice, child welfare, early childhood and special education, and health services to 12,000 individuals each year. The organization was concerned that its previous endpoint security software provided by Symantec would not provide adequate protection against ransomware. Such a breach would compromise clients’ personal confidential information and interrupt delivery of vital services.
Bitdefender stops attacks, streamlines global security administration, and promotes infrastructure performance
This global provider of positioning, modeling, connectivity, and data-analytics solutions with offices in 35 countries supports customers in agriculture, construction, geospatial mapping and transportation, and logistics with products and services that improve productivity, quality, safety, and sustainability. Security was once a regional affair at this company. As a global operation, they used separate installations of Sophos solutions for the Americas, Asia-Pacific, and Europe. The challenges were that security management was not centralized, policies were not always consistent, and security reporting and analytics were not easily shared. When IT wanted to consolidate the Sophos installations, it discovered the solution lacked the ability to centrally manage its far-flung global environments. In addition, Sophos was regularly missing infections, putting an increased burden on IT to manually resolve issues and restore data from affected systems. Sophos scanning also made workstations run more slowly. In response, IT evaluated and tested Symantec, Bitdefender, as well as a newer Sophos solution. Bitdefender GravityZone was the stand-out choice.
U.K. municipal government elevates security for citizen services
It was a Friday “tradition” at Barnsley Council. When their previous security product performed weekly scans of employees’ desktops and laptops, the machines would become so slow, productivity would nearly grind to a halt. The impact was so severe that town officials supporting Stage 2 of the Tour de Yorkshire road cycling race asked the security team to stop scheduled scans. Another concern was that ransomware attacks were bypassing the previous security product and encrypting file shares. It would take IT 24 hours or longer to repair affected systems and restore data while 200-300 users were unable to access their files. In response, Barnsley Council’s IT evaluated Bitdefender, Trend Micro, Cylance, Microsoft, and Sophos solutions. The winner: Bitdefender GravityZone.
Les Jardins de Gaïa cultivates growth with advanced security
A few years ago, Denis Muckensturm, IT Manager for Les Jardins de Gaïa, took a vacation he is unlikely to forget. Enjoying his time off 1,000 kilometers from home, he received a call from an employee who reported that files on several computers had disappeared or been encrypted. Working remotely with an IT support firm, he removed the ransomware. Approximately 60% of employees were not able to work for one day. After this experience, Muckensturm decided to replace the Trend Micro security solution.
BLDD delivers blueprint for advanced data center security
BLDD Architects, Inc., founded in 1929, is a renowned architectural and structural design, master planning, interior design, building information modeling, and graphic design firm. When Dan Reynolds joined BLDD Architects, Inc., he was excited about increasing IT efficiency and agility with software-defined datacenter technologies. It wasn’t long though before he ran into a roadblock. BLDD’s prior workload-security solution was not optimized for virtualized environments. Eventually, he discovered Bitdefender GravityZone Enterprise Security.
Great Expressions Dental Centers turbocharges growth with advanced security
Great Expressions Dental Centers (GEDC) is one of the largest dental service organizations (DSOs) in the United States and operates over 275 dental locations in 10 states. Growing from 23 to 277 offices in 15 years, GEDC anticipates their growth to continue. Yet GEDC’s prior security solutions, including Viper, Sophos, McAfee, and Symantec Endpoint Protection, were presenting risk, performance issues, and operational inefficiencies as the company grew. Sophos, for example, failed to completely block the WannaCry attack. More recently, Symantec impacted performance of one file server so severely that IT had to remove the software, exposing GEDC to risk.
Building and data security go hand in hand at Advanced Cabling
Advanced Cabling Systems provides customers with video surveillance, security and fire alarm solutions, as well as audio-visual, access control and network integration services. With six facilities in Arkansas, Oklahoma, and Missouri, the company serves 3,144 customers across 24 states. One of the fastest-growing building security technology integration firms in the U.S., Advanced Cabling Systems had avoided ransomware attacks for years. The IT team knew this luck would only last so long, particularly considering the shortcomings of Trend Micro, its prior security solution.
Creditsafe earns high scores for hybrid cybersecurity
Businesses want to verify that prospective partners are financially viable, with strong credit histories. Offering the industry’s most predictive scoring algorithms, Creditsafe helps businesses make sound, informed decisions about engaging with other firms. Creditsafe must ensure its information is secure from cyberattacks, while maintaining superior system performance for its employees and high virtualization density for optimal efficiency. The company’s prior security solution offered IT limited visibility and reporting about outbreaks. Its scanning of servers and laptops would also slow system performance and reduce productivity of users. To resolve these issues, Creditsafe conducted proofs of concept against a range of competitive solutions.
Federation Training chooses Bitdefender GravityZone to secure virtualized environment
With over 500 employees, and students spread across 9 campuses including Chadstone in Melbourne’s outer East across the state to Lakes Entrance, virtualisation was high on the priority list when ICT Services Manager, Jason Phillips, was researching a new antimalware solution for Federation Training.
Leading Australian property group leverages Bitdefender’s reporting to improve security strategy
Over more than 25 years, Charter Hall has grown to become one of Australia’s leading property groups, and listed on the Australian Securities Exchange in 2005. With a distributed workforce of approximately 50 locations, and a remote working model to manage, Platforms and Infrastructure Manager Josh Carter, was looking for a security solution to protect 200 Virtual Servers and over 500 endpoints
Large American Cooperative chooses Bitdefender to address security management and compliance
As one of the largest farming cooperatives in the U.S., this dairy cooperative is owned by approximately 15,000 members across 48 states, and is one of the largest food exporters in the world.
5 Complex Data Centers - One Security Solution
Organizations today are being tasked to do more with less. Business leaders look for technology solutions that can increase efficiencies and lower costs.
Rudersdal Kommune chooses Bitdefender GravityZone for best security management
Rudersdal Kommune’s IT department provides service to many departments within the municipality, which includes the smooth operation of over 120 institutions in 180 locations within the municipality. The municipality is responsible for the operations of a number of services, which include health centers and elder care, waste management, transportation, roads and maintenance, among others.
Thisted Municipality chooses Bitdefender for improved performance and centralized management
Thisted Municipality is a Danish municipality in the Region of Nordjylland. The Centre for IT and Digitization needed a security solution that would ensure the protection of all municipal employees regardless of location.
Bitdefender enables Danish government adopt virtualization securely
Modernization Agency brings together the Ministry of Finance work with financials, agreements and management in the Danish state.
The State’s large virtual environments are among those being protected by Bitdefender GravityZone Security for Virtualized Environments (SVE), the solution that manages and ensures security of the virtual environments, works with all types of hypervisors and solves the traditional challenges in virtual environments.
The State’s large virtual environments are among those being protected by Bitdefender GravityZone Security for Virtualized Environments (SVE), the solution that manages and ensures security of the virtual environments, works with all types of hypervisors and solves the traditional challenges in virtual environments.
New malware threats s The Clipper Group to select Bitdefender security
The Clipper Group is a global leader in bulk shipping that operates some 150 ships and has more than 1,500 employees working on the ships and in the offices in nine countries.
The IT department began in 2013 to seek a new security solution for their extensive network that spans four continents.
The IT department began in 2013 to seek a new security solution for their extensive network that spans four continents.
Customer chooses Bitdefender to centralize management and increase security
Olympus Milk Factory from Brașov is the largest and most modern of all the group factories, with 70% of production exported in Europe, USA and Australia.
With 90% of the systems migrated to Microsoft Windows Professional, the Olympus wanted to ensure that the IT staff was able to centralize control and provide strongest antimalware protection without slowing the network. Moreover, the company wanted to move to a cloud solution.
With 90% of the systems migrated to Microsoft Windows Professional, the Olympus wanted to ensure that the IT staff was able to centralize control and provide strongest antimalware protection without slowing the network. Moreover, the company wanted to move to a cloud solution.
AWS Customer chooses Bitdefender to improve security and deliver on-demand services
Many enterprise organizations today are leveraging Infrastructure as a Service for the ability to deploy cloud solutions quickly and efficiently and be responsive to customer demand.
Often times this means finding a Security as a Service provider to ensure that the infrastructure is protected both from internal and external threats.
Gerawan Farms increases productivity with unified security management
More and more, the worlds of agriculture and technology are colliding, and for good reasons.
Gerawan Farms, the largest grower and distributor of ‘stone fruits’ in the U.S. and across the world, depends on a distributed but highly connected workforce both within the orchards and office/processing areas.
According to Tad Uhl, Manager of Information Technology, while mobile devices and other technologies presented significant advantages, the company needed to unify and centralize their security.
Bitdefender Security-as-a-Service for AWS replaces traditional security
An Amazon Web Services (AWS) customer, focusIT specializes in Software-as-a-Service solutions for more than 1000 customers the mortgage, financial services and professional services industries throughout the U.S.
After deciding that traditional AV was going to be headache to roll-out and support, focusIT turned to Bitdefender.
Citizens Savings and Loan replaces traditional security in a virtualized environment
Kansas-based, Citizens Savings and Loan serves approximately 10,000 customers throughout the state, mostly military personnel and their families, along with many law enforcement and local factory workers.
In 2009, Citizens Savings and Loan moved to VMware’s virtualization platform to save costs and consolidate services.
Improved security and webhosting protection from Bitdefender
Managed Service Provider, Webhosting.net provides essential services to many businesses in the southern U.S.A.
As a committed VMware customer, COO, Jose Uribe sought a proven security technology that would support and enhance Webhosting.net’s customer offerings, particularly for Desktop-as-a-Service (DaaS).
The company required a fully protected virtualization environment, with the smallest footprint, and the lowest impact on performance.
Bitdefender delivers leadership, flexibility and a considerable advantage to xSP Market
One of the main challenges for service providers is not only delivering top notch protection and service to customers, but centralizing management of customer solutions.
A committed VMware customer, Ideal Integrations, was looking for a security solution to do just that – protect and centralize security – but more so, give the company a competitive advantage.
Denmark municipal government chooses Bitdefender for service, simplicity and reliability
Like most municipal governments, Herning Kommune is responsible for the safe and consistent delivery of services to its citizens.
A committed VMware customer, the municipality uses vCloud Director as the platform of choice to serve the IT departments of a distributed workforce of more than 9000 employees.
Mikael Korsgaard Jensen, Server Manager, sought a security provider that would perform well and not hinder users’ productivity. But it was also important to work with a highly responsive security vendor.
iPremise turns to Bitdefender after detection failures
Colorado-based, iPremise is responsible for delivering secure and crucial IT services and solutions to its customers.
Like many businesses, iPremise was working with a security vendor whose solutions were not built for virtualization and cloud environments, to the degree that they detect unprotected devices and prevent malware through those undetected devices.
Company president, Rob Bosch needed to deal with this challenge quickly, or risk putting his customers and his own business in jeopardy.
Securing 11,000 endpoints means significant freedom for Kuwait's top University
Like any university or college, the scale and numbers of individuals accessing data is significant.
Public Authority for Applied Education and Training (PAAET), Kuwait’s largest higher education institution deals with a complex IT environment.
The university had used other security solutions in the past, but none provided the control that IT operations needed for campus-wide applications and visibility around which devices were gaining access to the network at any given time.
Bitdefender helps protect the complex IT environment at the University of Bucharest
Large and complex institutions like universities or colleges work with a multitude of technologies to deliver efficient learning and working environments.
The University of Bucharest IT department, like many educational settings, deals with a highly mixed infrastructure that demands not only protection, but centralized management and control.
The university was using several security products and found administration very challenging, and needed a solution that would help the institution enforce a common security policy.