What to do when BitDefender does not detect malware Some files may not be detected by BitDefender even if they are malicious. This is called a false negative and usually occurs when the malware uses new (unexplored) techniques.
The system appears infected This article explains what to do if the computer seems infected but BitDefender does not detect any threats.
Registering BitDefender 2008 Whenever a BitDefender product is purchased, our customers receive the product as a 30 trial days version and a license key to register it. The product is not pre-registered, therefore the customers need to perform the BitDefender registration process. This article describes all the steps you need to perform in order to have a properly registered BitDefender product.
I want to use the latest available version If you have a valid BitDefender license key you are entitled to a free-of-charge upgrade to the most recent version available.
What to do when BitDefender detects legitimate applications There is a possibility that BitDefender will report a legitimate file as being infected. This is called a false positive and usually occurs when BitDefender decides that the file behaves like a malware.
Security vulnerability in BitDefender 2008 This vulnerability consists in a denial of services that could be exploited locally. The file affected by this security issue included a function with insufficient parameter validation.
This article describes the steps to follow if your Microsoft Outlook email client does not display the BitDefender antispam toolbar. Please note that this document does not apply if you use Outlook Express as email client.