Arrakis server is blocked by Windows Firewall


Detailed description:

After you install the Bitdefender Antivirus you need to let the Windows Firewall enabled. In order to solve the issue that you encountered please follow the steps below:

1. Start Arrakis on computer A
2. Set the IP of computer A as Update Location for computer B
3. Try to perform an update on computer B - it will receive error (-1011) - Could not connect to server or proxy

After the Windows Firewall is disabled, the update will work normally.



Software Applications:
BitDefender Antivirus 2011, BitDefender Internet Security 2011, BitDefender Total Security 2011

Operating systems:
Windows 7, Windows VISTA, Windows XP

Solution ID: 725 Created on 31 Aug 2010 14:13
Language: English Modified on 28 Sep 2010 11:28


Useful Links


MyBitDefender Login




Contact BitDefender